Collection: FAQ

Q. Where do you ship from?

A. We ship from our partnered warehouses in the US, China , Russia
Q. How long will it take for my items to arrive?

A. It will usually take 3 to 10 business days for all orders to arrive in the US. Shipping time to Canada, UK, and Australia is about more business days then US. Shipping times vary from product-to-product; based on demand and shipping location.

Q. How long will it take to receive a tracking number?

A. It will take about 2 to 3 business days.

Q. Where can I place an order from?

A. You can place an order from any country, we ship Worldwide.

Q. Which currency will I be charged in?

A. We processes orders in USD.

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to bsovaram5@gmail.com,( We will reply withing an hour )

                                                         support@multibetter.com

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex 

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure.

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

Q. Will I (the customer) have to pay customs ?

A. For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.

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